playrummy

playrummy App support

Contact
+91 7123895288

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The playrummy:

Q1: How to log in after installing the playrummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal to ensure a smooth process. After that, try sending the OTP again and wait for it to be delivered. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the active phone number associated with your account. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version from the store. This will allow you to log in and enjoy the updated app without any problems. Once updated, you should be able to play the app without issues.

Most Asked Questions Related To Withdraw In The playrummy:

Q1: What is the minimum withdrawal amount in the playrummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming and not the bonus rewards. You cannot withdraw bonus amounts, only the earnings from actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all relevant bank details. This is a necessary step to proceed with the process. Please ensure that all necessary information is accurately filled and saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are fast and stable, allowing the process to typically take between 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait for up to 24 hours. This delay, although rare, can disrupt the otherwise efficient experience of the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings from gaming with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To find out why your withdrawal request is failing, go to the settings and check your transaction history. If the issue persists, rest assured that the money will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.

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